Legal documents of the RusProm website and platform

This public offer is an offer by LLC "Techsoft" to enter into an agreement for providing access to the "RusProm" platform on the terms set forth below.

The offer is addressed to legal entities, individual entrepreneurs, state and municipal customers, corporate customers, manufacturers, as well as their authorized representatives. The offer is not intended for the purchase of services by individuals for personal, family, household and other needs not related to entrepreneurial or professional activity.

Use of the website rusprom.group, subdomains of the website, including frp.rusprom.group, the RusProm mobile apps for iOS and Android, registration, submitting a request, paying an invoice, or actual use of the personal account means that the user has read this offer and accepts its terms to the applicable extent. Access features via mobile apps are set out in clause 5.6 of this offer.

The Operator may amend the offer. The new version shall apply from the moment it is posted on the website, unless another effective date is specified in the version itself. For any period already paid for, the terms in force on the date of payment shall apply if the changes worsen the user's position and the Operator has not expressly agreed otherwise with the user.

The Operator provides the user with access to the RusProm platform and related digital services within the selected tariff, paid invoice, agreed demo access or other written agreement of the parties.

The platform is intended for business and procurement interaction, searching for and vetting manufacturers, creating the platform catalog, posting and confirming company and product information, submitting requirements, processing requests, preparing and exchanging commercial offers, as well as other procurement and information scenarios. The platform is not a government information system and is not an official source of registry information.

The Operator provides technical and information infrastructure. Unless otherwise expressly agreed in a separate agreement, the Operator is not a party to a supply, procurement, contract work or other agreement between the buyer and the manufacturer, and does not assume

Certain platform functions may be in test, pilot, or demo mode. Such functions are provided "as is" and may be changed, supplemented, or disabled by the operator without any obligation to keep them unchanged.

The mobile apps provide business correspondence, file exchange, and voice messages, as well as notifications. Availability of these and other features depends on the role, user permissions, and the organization's access terms for the platform.

Acceptance of the offer is deemed to be any of the following actions: payment of the invoice in full or in part; registration in the personal account; clicking the button or checking the box agreeing to the offer; submitting a connection request; obtaining and using credentials; actual use of the platform functionality after access is granted; performing a publication action. Payment of the invoice constitutes full and unconditional acceptance of this offer for the selected plan specified in such invoice. The publication action constitutes a separate acceptance of the terms of sections 9 and 11 of this offer with respect to the catalog, photographs, trademarks, and registry links.

Acceptance is full and unconditional. A User accepting the offer on behalf of an organization confirms the authority to act on behalf of such organization and to undertake obligations under this offer.

If the terms of the invoice, contract, commercial offer, or addendum differ from this offer, the special terms of such document shall prevail with respect to the relevant tariff, term, price, and scope of access.

The Operator may refuse registration, connection or extension of access without stating reasons if the Operator has reasonable doubts as to the accuracy of the information, the user's authority, the security of platform use, the legality of the declared scenario, or the business reputation of the user or the organization represented by the user.

Access is provided after payment confirmation, account activation, completion of the identification or verification procedures required by the operator, or sending the user login data.

The Operator may request additional information and documents from the user necessary for identification, invoicing, verification of authority, contract performance, information security, and protection of the platform from misuse.

Access is deemed provided from the moment login data is sent, the account is activated, paid functionality is opened, or the user is notified that access is ready.

The user independently ensures the availability of equipment, software, internet access, electronic signature means, and other technical conditions necessary to use the platform, unless otherwise expressly agreed by the parties.

The Operator may carry out preventive, scheduled and emergency maintenance, updates, and interface and functionality changes. During such maintenance, certain platform functions may be temporarily unavailable.

The mobile application is an additional way to access the platform. An existing RusProm account is used to sign in. Registration, tariff purchase, and payment within the mobile application are not provided; connection and settlements are made outside the app in the procedure established by the operator. Installing the app does not in itself provide paid access, activate a tariff, or change the price, term, or scope of previously provided access. Available functions are determined by the user's role and rights, verification status, and the organization's access terms.

Access cost is determined by the selected tariff, invoice, commercial offer, or other document of the operator. Current tariff names, prices, and terms are specified in clause 6.6 of this offer and on the website.

Payment shall be made in the manner and within the time limits specified in the invoice or other agreed document. The payment obligation is deemed fulfilled from the moment the funds are credited to the operator's settlement account.

VAT is charged or not charged in accordance with the operator's applicable tax regime and the wording specified in the invoice and closing documents.

If the user does not submit reasoned written objections regarding the scope of access provided within 5 business days after the end of the paid period or receipt of the acceptance certificate/UPD, the access and services shall be deemed accepted in full, unless otherwise agreed by the parties.

In case of late payment, the operator is entitled to suspend access, restrict individual functions, refuse tariff renewal, delete unpaid requests or other unpaid results, and also recover the debt and losses in accordance with the procedure established by law.

The current RusProm platform price list includes the following plans.

The "For Manufacturers" tariff is provided once for one taxpayer ID. Re-registration with the same taxpayer ID does not provide a repeated access period for 0 (zero) rubles. The tariff does not include tenders, fleet information, or arbitration cases in Radar. No invoice is issued for the initial connection, since the tariff cost is 0 (zero) rubles. At the end of 3 (three) calendar months, access is terminated and is not automatically renewed for 0 (zero) rubles. Further use of the platform is possible after selecting and paying for any active paid tariff.

The user role (“Manufacturer” or “Buyer”) is selected separately from the plan upon connection and is recorded in the request and invoice, unless otherwise implied by the selected plan.

Payment of the invoice constitutes full and unconditional acceptance of this offer for the selected tariff specified in the invoice, in accordance with clause 4.1 of this offer and Article 438 of the Civil Code of the Russian Federation. Access is provided after payment is credited to the operator's settlement account, unless otherwise stated in the invoice. Previously issued invoices remain valid on the terms specified in such invoices.

The Operator undertakes to provide the user with access to the platform within the paid or agreed tariff, provided the user complies with this offer, the user agreement, security requirements and the legislation of the Russian Federation.

The Operator may change the structure of the platform, the scope of functions, tariffs, access rules, interfaces, technical requirements and verification procedure, provided such changes do not contravene mandatory legal requirements or specifically agreed terms with the user.

The Operator may verify the user's information, documents, activity and content, including by using open sources, state and commercial registers, internal procedures, inquiries from other users, technical logs, information security tools and other lawful sources.

The Operator may send the user service notifications related to registration, security, payment, access, requests, inquiries, commercial offers, changes to documents and operation of the platform.

The Operator may engage contractors, technical service providers, hosting providers, telecommunications operators, email, analytics and support services to the extent necessary to ensure the operation of the website and platform.

The user undertakes to use the platform in good faith, reasonably, only for lawful purposes, and in accordance with this offer, the user agreement, interface rules, and the applicable legislation of the Russian Federation.

The user undertakes to provide accurate, up-to-date, and complete information about themselves, the organization represented, authority, products, production capabilities, requirements, documents, prices, certificates, details, and other information transmitted through the platform.

The user must independently verify the content of information, documents, and commercial offers submitted by them, as well as the compliance of their actions with procurement, antitrust, tax, advertising, personal data, trade secret, intellectual property, and other applicable legal requirements.

The user is not entitled to transfer account credentials to third parties, use another person’s account, bypass access restrictions, attempt unauthorized access, interfere with platform operation, or copy or export data beyond the permitted functionality.

The user must promptly notify the operator of account compromise, erroneous transfer of data, discovery of inaccurate information, security breach, loss of representative authority, or any other circumstance affecting the lawful use of the platform.

The manufacturer confirms that information on its legal status, production capacities, products, certificates, product origin, prices, lead times, stock levels, photographs, videos, and other information is accurate and does not mislead buyers, the operator, government authorities, or other persons.

The manufacturer must promptly update information on products, prices, availability, certificates, document validity periods, production capabilities, and supply limitations.

The manufacturer may not publish information about products whose manufacture, sale, supply, export, import, or circulation is prohibited or restricted by law without the necessary rights, permits, licenses, certificates, and other documents.

Posting information about a manufacturer or product on the platform is not a guarantee of contract award, order receipt, passage of a procurement procedure, approval by a government authority, inclusion in an official register, or confirmation of compliance with the requirements of a specific procurement.

The Operator generates the platform catalog, including reference cards linked to the manufacturer's organization by identifiers, including Tax ID and other information from open sources. The creation of a reference card does not require separate consent from the manufacturer and does not mean approval by a government authority, the operator of a state information system, or inclusion of the platform in the perimeter of such system.

The legal grounds for creating and displaying reference cards are: use of publicly available information at the discretion of any person (Article 7 of Federal Law No. 149-FZ of 27.07.2006); use of information access to which is not restricted; absence of copyright protection for facts, information, and product characteristics as such; independent structuring, normalization, and presentation of information by the operator.

A reference card may include the product name, item number, normalized technical and other characteristics, classification codes, manufacturer details and other factual data. The reference card does not contain product photos and does not display a link to the registry record. Reference cards are available to users within the paid plan, demo access or other agreed access.

The publication action is not required for continued display of already created reference cards and is not a condition for the lawfulness of their display. By using the platform, the manufacturer acknowledges this procedure and may not demand deletion of a reference card solely on the ground that it did not perform the publication action, if the card is based on publicly available information and linked to its organization.

The Operator does not replicate the interface of third-party information systems, does not pass off the platform catalog as an official state catalog or register, and does not claim that the platform's information has the status of an official publication of a government authority. The Operator may indicate that reference information has been generated on the basis of open sources and processed independently. The Operator deletes or hides information that has ceased to be publicly available, has been removed from the open source, or has been withdrawn by an authorized authority.

Photos, images, logos, video materials and links to registry records are not displayed to platform catalog users before publication, except for materials that the manufacturer has independently uploaded to the platform. Performing the publication action opens a confirmed publication for all cards matched to the organization, unless the manufacturer has restricted the list before clicking.

The publication action is performed by a person authorized in the manufacturer organization’s personal account. Such person confirms that they have authority to act on behalf of the organization. All actions in the organization account, including publication, withdrawal of publication, replacement of photos, and restriction of the product list, are deemed actions of that organization. The organization bears the risk of granting employees access to the account.

From the time of publication, the manufacturer grants the operator a free simple (non-exclusive) license for the entire term of exclusive rights, worldwide, with the right to sublicense to buyers and technical contractors to the extent necessary for the operation of the platform, to use:

The license under clause 9.12 includes reproduction, copying to the operator's infrastructure, processing for technical purposes, making available to platform users, inclusion in RFQs, export and downloading within the platform functionality. The manufacturer may not claim that the image file was obtained by the operator from a publicly available source if the manufacturer has confirmed the right to dispose of the relevant object.

The manufacturer warrants that it holds rights to the materials provided or has obtained the necessary consents from authors, photographers, licensors, and trademark rights holders. The manufacturer undertakes, at its own effort and expense, to settle third-party claims and indemnify the operator for losses caused by the inaccuracy of such warranty.

The manufacturer may withdraw a confirmed publication in full or in part with respect to individual items, replace photographs, and prohibit the display of individual products. After withdrawal, the operator hides the photographs and the link to the registry entry. The reference card may be retained. Withdrawal does not terminate the license with respect to copies already lawfully included in submitted inquiries, quotations, contract performance archives, and backup copies to the extent required by law.

If several organizations claim one record, the operator may rely on a match of the TIN and other identifiers with public sources, hide the photos and registry link, request documents and refuse verified publication until the ambiguity is resolved. Priority is given to the organization whose details are contained in the relevant public record, unless otherwise follows from the documents and verification.

The link to the registry record indicates an open source and does not replace an extract, opinion or other document issued by a government authority or the operator of a state information system. The operator independently hides or updates the link if the record is removed, its validity has expired, or the information is no longer publicly available.

A confirmed publication of products with photos may constitute advertising within the meaning of Federal Law No. 38-FZ of 13.03.2006. The advertiser is the manufacturer. The Operator is entitled to distribute such advertising as the platform owner within the catalog functionality. The manufacturer guarantees the accuracy of the advertising and the availability of rights to the advertised product and materials.

The Operator records the publication action: the account, organization, date and time, version of the offer, the set of affected cards and available technical session data. Such information serves as proof of acceptance of the catalog terms.

The publication action does not transfer to the operator the exclusive right of a third party database producer and does not replace the permission of the rightholder of such database to extract it as such. Reference cards continue to be used on the basis of clause 9.6 of this offer. After the publication action, the operator is entitled to store copies of photographs on its infrastructure and update the factual information in the reference card from open sources.

The buyer independently determines procurement requirements and verifies the applicability of 44-FZ, 223-FZ, the national regime, internal procurement regulations, corporate policies, compliance requirements, and other applicable rules.

Information, reports, selections, commercial offers, information about manufacturers, and other materials obtained through the platform are a tool for procurement and analytical work. Unless otherwise expressly agreed by a separate contract, the operator does not replace the user's legal, financial, technical, procurement, or antitrust review.

The buyer is not entitled to use the platform to simulate competition, create formal document workflows without a real request, obtain fictitious commercial offers, make affiliated supplier selections, pressure manufacturers, collect commercial information outside a lawful purpose, or engage in other unfair actions.

Within the paid or demo access, the buyer is entitled to view the platform’s catalog cards, save them, include them in RFQs, export them, and use them for internal procurement, analytical, and contractual work. Such right does not include creating a competing database, mass export outside the functionality, selling the catalog, parsing, or any other use beyond the purpose of the platform.

The buyer understands that the reference card is for informational purposes only and is not an official extract, opinion, or any other document of a government authority. The presence of a link to the register entry after confirmed publication does not exempt the buyer from independently verifying the relevance of the information in the public source.

The user retains rights to the content uploaded by them, but grants the operator the right to use such content to the extent necessary for platform operation, request processing, posting of product cards, selection, verification, document generation, transmission to recipients, storage, backup, technical processing, and contract performance. With respect to materials of confirmed publication, the license granted under Clause 9.12 of this offer applies.

The user warrants that they have all rights and authority to transfer to the controller the posted information, documents, images, videos, logos, trademarks, certificates, price lists, and other materials. The act of publication means that this warranty extends to photographs and other materials of the respective products, including if such materials were previously posted by the manufacturer in a publicly available source.

The Operator may delete, hide, archive, correct technical errors, restrict display, mark as unverified, or send for review information and materials that violate this offer, the user agreement, third-party rights, security requirements or the legislation of the Russian Federation.

The Operator may store copies of information, documents, technical logs and the user's actions for the period necessary to perform the contract, protect the Operator's rights, confirm the circumstances of platform use, resolve disputes, comply with legal requirements and ensure security.

The Operator has the right to temporarily restrict, suspend, block in whole or in part, refuse registration, refuse renewal, delete or hide an organization profile, product, request, commercial offer, message, document, or terminate access for a buyer, manufacturer, supplier, representative, or affiliated organization if there is a violation of this offer, the user agreement, security requirements, the legislation of the Russian Federation, or if there are reasonable signs of such a violation.

For temporary blocking, reasonable suspicion or a combination of risk indicators is sufficient. The Operator is not required to wait for a court decision that has entered into force, a decision of the regulatory authority, or the full completion of an internal review if continued access may create risk for the platform, the operator, other users, procurement procedures, personal data, trade secrets, business reputation, or information security.

The grounds for restricting, blocking, or terminating access include, in particular:

The Operator may apply one or more of the following measures: request explanations and documents; temporarily hide a card, product, document, commercial offer or request; restrict certain functions; prohibit publication of new materials; suspend sending messages; change the profile status to "under review"; refuse to grant verification status; revoke verification status; block the account; terminate the agreement; refuse re-registration; transfer information to authorized authorities or rights holders if there are legal grounds.

The Operator may not disclose to the user internal anti-fraud algorithms, scoring, risk models, signal sources, verification details or information whose disclosure may reduce the effectiveness of platform protection, infringe third-party rights, disclose trade secrets or personal data, or create a risk of bypassing the rules.

Where possible, the Operator notifies the user of a block via the personal account, email or another available channel. In urgent cases related to security, illegality, complaints, risk of data leakage, technical attack or reputational damage, a block may be applied without prior notice.

The user may send reasoned objections and supporting documents to info@rusprom.group within 5 business days from receipt of the notice, unless the controller specifies a different period. The controller will consider the request within a reasonable time, taking into account the complexity of the verification, the volume of documents, and the need to request information from third parties.

Based on the review results, the Operator may restore access in full or in part, maintain restrictions, change the verification status, require remediation of violations, offer a new procedure for using the platform, or permanently terminate access.

If blocking or termination of access is caused by the user's breach, amounts paid for access actually provided are non-refundable. A refund for the unused period may be granted at the operator's discretion or in cases expressly provided by law or a separate agreement between the parties.

Blocking, suspension, or termination of access does not release the user from the obligation to pay for access actually provided, compensate losses, cease the infringement, remove unlawful materials, maintain confidentiality, and fulfill other obligations incurred before the blocking date.

The agreement is valid for the paid period or until access is terminated on the grounds provided for in this offer or in a separate agreement between the parties.

A refund is considered by the operator taking into account the actually provided access, the volume of services rendered, the period used, special tariff terms, the reasons for refusal, and applicable law.

If the user voluntarily refuses to use the platform after access has been provided, the operator is entitled to withhold the cost of access actually provided and any expenses incurred, unless otherwise agreed by the parties.

In the event of a material breach by the user of the offer terms, the operator is entitled to terminate the agreement unilaterally out of court by sending notice to the user or by changing the access status in the personal account.

The platform is provided within the available technical and organizational capabilities. The Operator does not guarantee continuous, error-free, or fully uninterrupted operation of the platform unless otherwise expressly agreed in a separate contract.

The Operator is not responsible for the content, accuracy, completeness and timeliness of information, documents and commercial offers posted or transmitted by users, except where the duty of independent verification has been expressly assumed by the Operator in a separate agreement.

The Operator is not liable for the actions of buyers, manufacturers, suppliers, representatives, banks, telecommunications operators, hosting providers, certification centers, state information systems, external registers, analytics services and other third parties.

The Operator does not guarantee the conclusion of a transaction, receipt of an order, winning a procurement, compliance of the product with the requirements of a specific procedure, budget savings, passing an inspection by a supervisory authority, or the absence of claims by third parties, unless such guarantee is expressly provided for in a separate written agreement.

The operator's total liability under this offer is limited to the amount actually paid by the user for the last paid access period within which the basis for liability arose, unless another limitation is prohibited by mandatory provisions of law.

The Operator is not liable for lost profits, indirect losses, reputational damage, loss of data due to the user's fault, unauthorized access resulting from the user's violation of security rules, or for the consequences of the user's use of information from the platform without independent verification.

Exclusive rights to the website, platform, software code, interfaces, design, database structure, texts, graphics, corporate identity elements, trademarks, and other results of intellectual activity belong to the operator or are used by it on lawful grounds.

The user is granted a limited, non-exclusive, non-transferable right to use the platform within the scope of paid or agreed access. The user acquires no rights to copy, modify, decompile, sell, transfer, distribute, create derivative products, or independently commercially use the platform outside the provided functionality.

Use of website materials, interfaces, exports, databases, directories, manufacturer selections, platform logic, and other materials beyond normal use of the personal account is permitted only with the operator's written consent.

The independent structuring, normalization, and presentation of platform catalog information constitute the operator's intellectual property. Exclusive rights to the structure, selection, systematization, and software presentation of the platform catalog belong to the operator. This does not affect the rights of holders of information from open sources, copyrights to photographs, or trademark rights of manufacturers.

The user may not extract a substantial part of the platform catalog to create their own information product, marketplace, directory, or database outside the permitted functionality.

The parties undertake to keep confidential the information obtained while using the platform, including information about requests, commercial offers, prices, delivery terms, documents, correspondence, credentials, technical settings, algorithms, checks, and other non-public data.

The user may not transfer information obtained through the platform to third parties if such transfer is not related to lawful procurement, contractual, or internal

The Operator processes personal data in accordance with the Personal Data Processing Policy posted on the website and with separate consents of personal data subjects when such consents are required by law.

The user who transfers personal data of representatives, employees, contact persons, or other individuals to the operator undertakes to have lawful grounds for such transfer and to ensure that such persons are informed in cases required by law.

The legislation of the Russian Federation applies to the relations between the parties.

Before going to court, the parties undertake to comply with the pre-trial claim procedure. The response period for a claim is 10 business days from the date of receipt, unless another period is established by law or by agreement of the parties.

Disputes shall be heard in the court at the operator’s location, unless another procedure is established by mandatory legal provisions or by a separate written agreement of the parties.

Contact for legally significant notices: info@rusprom.group. A message sent to the specified address or through the personal account is deemed received by the user if the operator has technical confirmation of sending, unless the user proves otherwise.

This User Agreement governs the use of the website rusprom.group, the website subdomains including frp.rusprom.group, personal accounts, feedback forms, the "RusProm" mobile applications for iOS and Android, interfaces, materials, and services of the "RusProm" platform. The terms "Platform", "Mobile Application", and "Personal Account" are used in the meanings established by the public offer.

Use of the website or platform means the user accepts this agreement to the applicable extent. If the user does not agree with the terms, they must stop using the website and platform.

The website owner and platform administrator is LLC "Techsoft".

This agreement applies together with the public offer, personal data processing policy, cookie policy, separate consents, tariffs, invoices, contracts, and interface rules of the platform.

The website provides information about the RusProm platform, onboarding terms, pricing, features, contacts, legal documents, news, and other materials of the operator.

Access to individual functions may require registration, authorization, provision of user and company information, confirmation of authority, payment of a plan, or completion of verification. Registration, purchase of plans, and payment are carried out outside the mobile applications.

The Operator has the right at any time to change the appearance, structure, content, functionality, technical parameters, registration procedure, verification rules, and terms of access to the site and platform.

The platform catalog may contain reference cards compiled from open sources and cards in confirmed publication mode. Product photos and links to registry entries are displayed after the publication action in the manufacturer's personal account. The platform is not a state information system and does not replace official registers.

Use of the platform catalog, including viewing, saving, adding cards to RFQs, and exporting within the available functionality, is permitted only to users with appropriate access and only for lawful procurement and business purposes.

Mobile applications provide access to the same platform, including business correspondence, files, voice messages, and notifications. The set of available functions depends on the user's role, rights, and the organization's access terms. Installing the app does not in itself provide paid access or change the current tariff.

During registration, the user must provide accurate information, including full name, contact details, organization details, Taxpayer Identification Number, Primary State Registration Number / Primary State Registration Number of Sole Proprietor, position, authority, and other data necessary for connection and verification.

The user is responsible for safeguarding the login, password, access codes, electronic signature tools, and other authorization means. All actions performed using the user’s account are deemed to have been performed by the user unless proven otherwise.

The user must immediately notify the operator of signs of unauthorized access, loss of account credentials, change of representative, termination of authority, or discovery of inaccurate information in the profile.

To log in to the mobile app, an existing RusProm account is used.

The user may use the website and platform only within their intended functionality, for lawful business purposes, and in compliance with the controller's applicable documents.

The user may submit requests, receive information, use the personal account via a web interface or mobile application, post information about the company and products, exchange business messages, files, and voice recordings, and receive notifications, if such functions are available within their role, rights, plan, verification status, and the organization's access terms.

The user role is selected separately from the plan, unless otherwise implied by the selected plan. The plan determines the term, cost, and applicable access scenario. The “Team” plan is intended for manufacturers who publish a catalog and send quotation requests, and does not constitute a separate legal status.

The user is prohibited from:

The Operator may moderate materials, verify information, request confirmations, hide disputed data, suspend publications, restrict certain functions and apply other measures to protect the website and platform.

The Operator has the right, without prior notice, to temporarily restrict or block the account of a buyer, manufacturer, supplier, representative, or affiliated organization if there are signs of a violation of the agreement, the offer, security requirements, Russian Federation law, the rights of third parties, or standards of fair business practice.

Grounds for blocking include, among other things, the circumstances listed in section 12 of the public offer: inaccurate information, lack of authority, document falsification, fictitious production, platform circumvention, signs of a cartel, violation of procurement, antimonopoly, advertising, tax, and information legislation, abuse of access, technical attacks, spam, parsing, data leakage, non-payment, user complaints, and other risks.

The Operator may retain the user's limited access to documents, notifications or data necessary to complete verification, settlements, retrieval of mandatory documents, consideration of a claim or compliance with the law.

The Operator is not obliged to compensate the user for losses caused by a lawful block imposed in connection with the user's violation or reasonable signs of risk, if the Operator acted in good faith and for the purpose of protecting the platform, other users or compliance with the law.

Information on the website and in the platform is informational, reference, analytical, or technological in nature unless expressly stated otherwise.

The user independently makes decisions on concluding transactions, participating in procurement, selecting counterparties, applying regulatory requirements, and using commercial offers, reports, selections, and other materials.

The Operator is not liable for the actions of users and third parties, the content of user documents, the actual performance of contracts between users, the quality, completeness, timing, prices, origin of the product and other terms of transactions, unless otherwise expressly accepted by the Operator in a separate agreement.

All elements of the website and platform, including software code, design, structure, interfaces, databases, texts, graphics, logos, brand identifiers and materials, belong to the operator or are used by it on a lawful basis.

Any copying, reproduction, modification, distribution, parsing, downloading, sale, transfer, publication, or commercial use of the site and platform materials without the operator's written consent is prohibited, except in cases expressly provided for by the platform functionality.

Personal data are processed in accordance with the personal data processing policy and separate consents when such consents are required.

The website uses cookies and similar technologies in accordance with the cookie policy. The user can manage cookies through browser settings and the consent interfaces available on the website.

Local data storage, processing of push tokens and device information, as well as mobile app permissions, are described in the Personal Data Processing Policy.

The legislation of the Russian Federation applies to this agreement.

The Operator may amend the agreement. The current version is posted at https://rusprom.group/personal-data#user-agreement.

All requests are sent to info@rusprom.group or to the operator’s legal address.

Disputes shall be settled through negotiations and a claims procedure, and if no agreement is reached, shall be referred to the court at the operator’s location, unless another procedure is established by law.

This Policy defines the procedure for processing and protecting personal data received by LLC "Techsoft" when using the website rusprom.group, the website subdomains including frp.rusprom.group, feedback forms, personal accounts, the "RusProm" mobile applications for iOS and Android, and other services of the "RusProm" platform. The mobile applications use an existing account on the same platform; there is no registration or payment within the apps.

The Policy applies to the personal data of website visitors, platform users, representatives of legal entities, individual entrepreneurs, buyers, manufacturers, suppliers, counterparties, applicants, newsletter subscribers, and other individuals interacting with the controller.

The Operator processes personal data on a lawful and fair basis, limits processing to specific, predetermined and lawful purposes, and does not permit processing incompatible with the purposes of data collection.

Where required, consent to the processing of personal data is given separately from other documents and information confirmed or signed by the data subject.

The Operator may process the following categories of personal data:

The Operator does not intend to process special categories of personal data, biometric personal data, information about private life, political views, religious beliefs or health status. The user must not transmit such information through the website and platform forms unless the Operator has expressly requested it on a lawful basis.

If the user enables app unlocking using Face ID, Touch ID, or other device-supported biometric verification methods, verification is performed by the device operating system. The app receives the verification result; the face image, fingerprint, and biometric templates are not transmitted to the RusProm server for this function. Voice messages are processed as message content, not for biometric identification.

The Operator may collect, record, systematize, accumulate, store, clarify, update, modify, extract, use, transfer, provide, grant access to, depersonalize, block, delete and destroy personal data using automated means and without such means.

Processing of personal data of citizens of the Russian Federation, including recording, systematization, accumulation, storage, clarification, and retrieval, is carried out using databases located in the territory of the Russian Federation, in cases and according to the procedure provided by the legislation of the Russian Federation.

The Operator does not make decisions that produce legal effects in relation to the personal data subject or otherwise affect their rights and legitimate interests solely on the basis of automated processing of personal data, unless otherwise provided by law or by a separate consent of the subject.

Depending on the interface and features used, the mobile app stores on the device data needed for sign-in and operation: session data and settings, message drafts, local copies of correspondence data, and temporary files of selected attachments and voice recordings. Data may be stored in the app storage and the built-in web interface. System protection mechanisms are used for keys of protected local storage; this does not mean that all temporary files and caches are protected in the same way. Local storage on the device differs from storing sent materials on the platform server.

Microphone permission is requested to record a voice message. The recording is first created on the device; transfer of the recording to the chat is performed when the user sends it. Files, images, and videos are added at the user's discretion through the device's available file selection tools. Notification permission is used to display push notifications; enabling them is done by the user in the app settings subject to system permissions. These permissions can be changed in the device settings. Disabling a permission limits the corresponding function and does not itself delete data already transmitted.

The Operator may transfer personal data to third parties to the extent necessary to achieve the purposes of processing, including hosting providers, telecommunications operators, email services, technical support contractors, developers, infrastructure administrators, analytics services, accounting and legal support services, payment and banking organizations, if such transfer is necessary for performance of the contract or law.

The Operator may provide personal data to government authorities, courts, law enforcement agencies, regulatory authorities and other authorized persons in the cases and in the manner provided for by the legislation of the Russian Federation.

The site may use web analytics services, including Yandex.Metrica and, if the configuration is enabled, Google Analytics. Such services may receive cookies, IP address, browser information, device information, and information about user actions on the site within the scope of the user's settings and consents.

Cross-border transfer of personal data is permitted only if there are legal grounds, compliance with the requirements of the legislation of the Russian Federation, and informing the personal data subject in the necessary cases. If a separate service entails cross-border transfer, the operator uses it only if there are appropriate legal grounds and settings.

The Operator does not publish personal data in publicly accessible sources without the separate consent of the data subject, unless otherwise expressly provided by law or related to the publication of information about the representative of an organization at the request of such organization on a lawful basis.

Apple Push Notification service (APNs) on iOS and Firebase Cloud Messaging (FCM, Google service) on Android are used to deliver mobile push notifications. The Operator transfers the corresponding push token and technical notification data to the relevant service: the event type and identifier, device binding identifiers, and the associated platform object. The notification contains a neutral message about a new event; chat text, attachments, and voice recordings are not included in the push notification. The user opens the content in the platform after access verification.

When registering an Android app in FCM and operating the notification service, Firebase processes the Firebase Installation ID (FID) and technical data necessary for the service to operate. FCM is used to deliver notifications; its use alone does not mean that Google Analytics is connected or that correspondence is transferred to the analytics service. The provisions of clause 7.4 also apply to notification delivery services.

Messages, attachments, and voice recordings are processed by the platform infrastructure and made available to participants in the relevant correspondence within the limits of their access. When transferring data of other persons, the user must have a lawful basis for such transfer.

Personal data are processed no longer than required by the purposes of processing, the terms of the contract, limitation periods, accounting, tax, archival, procurement and other applicable legislation, as well as the need to protect the controller's rights and resolve disputes.

Data submitted through requests and inquiries are retained for the period required to process the inquiry, continue interaction, confirm performance of obligations, and protect the operator’s rights.

Account data are processed for the duration of the account and for a reasonable period after its termination, if retention is necessary to comply with the law, confirm access, make settlements, ensure security, handle claims, or protect the operator’s rights.

After the processing purposes are achieved, consent is withdrawn in the absence of other legal grounds, or the need for processing personal data is lost, the personal data shall be deleted, destroyed, or anonymized in accordance with the procedure established by the operator and the legislation of the Russian Federation.

The rules of this section also apply to mobile app data, including messages, attachments, voice recordings, device information, and push tokens. Logging out of the app, disabling push notifications, or deleting the app does not amount to deleting the account or the data previously transmitted to the platform. A request to process or delete such data may be submitted in accordance with Section 10 of this Policy.

Requests related to personal data processing are sent to info@rusprom.group or to the operator's legal address.

The request should include full name, contact details for a response, information enabling identification of the data subject and their interaction with the controller, the substance of the request, and proof of authority of the representative if the request is submitted by a representative.

The Operator may request additional information necessary to identify the applicant, confirm authority, and prevent unlawful disclosure of personal data to third parties.

The Operator may amend this Policy. The current version is posted at https://rusprom.group/personal-data#personal-data-policy.

Continued use of the website and platform after the publication of a new version means that the user has acknowledged the new version with respect to matters that do not require separate consent. If separate consent is required to continue processing, the operator requests such consent separately.

The website rusprom.group and its subdomains, including frp.rusprom.group, use cookies, pixels, browser local storage, and similar technologies for the proper operation of the website, authorization, security, saving user settings, analytics, and improving service quality.

Cookies may constitute personal data if they allow the user to be directly or indirectly identified. In such case, their processing is carried out in accordance with the personal data processing policy and the user’s applicable consents.

Cookie files are small text fragments stored by the user’s browser on the device and allowing the website to recognize the browser, maintain the session, save settings, and obtain statistical information about website usage.

The site may use Yandex Metrica, Google Analytics, and other web analytics services. The set of services used may change depending on the site's technical configuration.

If the analytics service involves transferring data to a third party or outside the Russian Federation, such transfer shall be carried out only on lawful grounds and in compliance with the requirements of the legislation of the Russian Federation.

On the first visit to the site, the user may be shown a cookie notice. The user can accept cookies, reject optional cookies, or change settings if the relevant interface is available on the site.

Mandatory cookies may be used without separate consent to the extent necessary for site operation, security, authorization, and the performance of a contract or pre-contractual interaction.

Analytical and marketing cookies are used based on the user's consent if, in a specific configuration, they relate to the processing of personal data or otherwise require consent under the law.

The user may restrict or disable cookies in the browser settings. Disabling required cookies may result in incorrect site operation, inability to log in, submit forms, or use the personal account.

Withdrawal of consent to cookies does not affect the lawfulness of processing carried out before the withdrawal and does not prevent the use of mandatory cookies necessary for the site operation and security.

The Operator may amend this Policy. The current version is posted at https://rusprom.group/personal-data#cookie-policy.