# RusProm help

> RusProm guide for buyers and manufacturers: catalog, company information, requests and quotation comparisons, correspondence, onboarding and access restrictions.

Public page: https://rusprom.group/en/docs
Updated: November 6, 2026

## What the platform can do

RusProm helps industrial buyers find products and compare offers, and helps manufacturers present their company and respond to requests.

### Mobile applications

- RusProm for iOS and Android — access the same platform with an existing account.
- There is no registration, tariff purchase, or in-app payment. Installing the app does not in itself provide paid access.
- Share a product or company profile in a conversation on the website or in the app. If you have tender access, you can also share a tender. Recipients can open the listing if their permissions allow it.

## Connecting a company from China

One annual plan for buyers, manufacturers and suppliers from China.

Catalogs from Russia, the EAEU and China, quote requests, offers and messages in one workspace.

### How to get started

- Register your company or request access to its existing directory listing.
- Confirm your email and submit your company registration document and proof of the representative’s authority. After verification, contact RusProm to arrange payment.
- Access costs USD 3,000 per China-registered company for 12 months, paid once in the ruble equivalent. There is no trial or automatic renewal.
- Once your company is verified and payment is complete, list your products, respond to requests and ask suppliers for quotes. Russian tenders and CRM are not included in the international plan.
- Online payment for the international plan is currently unavailable. For help joining or paying, email info@rusprom.group.

## Russia, China, and international operations

Your company’s country of registration determines its subscription terms. Choose the site language separately at the top of the page.

### Suppliers in China

- Russian buyers with catalogue access can look up suppliers in China under their existing plan.
- Check the supplier type, status and documents on the company profile. Manufacturers, trading companies, distributors and export agents can all have their legal identity and representative verified. Check separately whether the company has its own production facilities.
- Send a request for quotation to a participating company. For a directory-only listing, ask a RusProm manager to contact the supplier.

### Languages and translations

- Translations of company and product descriptions may be prepared automatically and then edited. Company names, registration numbers, and technical values are preserved.
- In correspondence, translation is started with the "Translate" button. The original message remains available. Attachments and registration documents are retained in the original language.
- Translations of legal documents are provided for reference. The official text is published in Russian.

## Capabilities for buyers and procurement specialists

Find manufacturers, review company information, and collect quotations in one workspace.

### Find products and manufacturers

- Select products by name, OKPD2, and region. Switch to the manufacturers list to review suitable companies.
- Before requesting quotes, compare specifications for up to three products in the main catalog or two to four entries in the EAEU catalog.
- Separate EAEU product catalog with search by registry records.

### Prepare a request for a commercial offer

- Compile the procurement scope, select recipients, and set the conditions. The saved draft can be continued later.
- Items entered manually, from the catalog, or by importing from a spreadsheet.
- Quantity, response time, delivery terms, and attachments.
- A supplier can reply to this specific request through the personal link in the email, even while waiting for company membership approval.

### Compare the commercial offers and select an offer

- Evaluate the proposals by composition and terms, not only by the final total. Export the materials for further work.
- Comparison of price, line-item coverage, VAT, payment and delivery.
- Selecting an offer with the decision recorded in the request history.
- CSV comparison and archive of quotation files, including for preparing justification of the procurement price.
- Selecting a commercial offer does not conclude a contract. Completing the request is a separate action.

### Discuss the details with the supplier

- Clarify terms and exchange files in the correspondence related to the inquiry. Each supplier sees only their own dialogue.
- A separate private chat with each available participant.
- Messages and attachments in the procurement context.
- Share a product or company from its card. Recipients can open only cards they have access to.

## Capabilities for manufacturers

Present your enterprise and products, respond to buyer inquiries, and prepare offers with clear delivery terms.

### Publish products in the catalog

- Maintain product cards with descriptions, images, and OKPD2 codes. For a large assortment, use table import.
- Creation and editing of product cards.
- Characteristics, units of measurement and classification according to OKPD2.
- Data preview before adding products from a file.
- Once your company is verified and payment is complete, list your products, respond to requests and ask suppliers for quotes. Russian tenders and CRM are not included in the international plan.

### Respond to customer requests

- Receive incoming requests, track deadlines, and prepare quotations for the required items. Discuss details in correspondence upon request.
- Incoming requests with filters by customer and response deadline.
- Draft quotation with supply scope, prices, VAT and attachments.
- Full or partial supply, offer of an equivalent, and refusal with a reason.
- Once your company is verified and payment is complete, list your products, respond to requests and ask suppliers for quotes. Russian tenders and CRM are not included in the international plan.

### Purchase raw materials and components

- Create your own request to suppliers. Receive offers, compare terms, and choose the suitable quotation.
- Compose the procurement manually, from the catalog, or by importing a list.
- Delivery terms, attachments, and recipient selection.
- Comparison of responses, selection of a commercial offer and export of procurement materials.
- Requires paid international access, company verification and purchasing permissions.

## Organization Administrator Guide

Select the company before changing its staff permissions.

### Staff and invitations

- If you already have an account, sign in and select the company you want to work with under “My companies”. You can also request to join another company there.
- Under “My companies”, an administrator can invite a colleague by email and grant permissions within the administrator’s own authority.

## Sign-in and account recovery

Use the email address for your personal account to sign in.

### I didn’t receive an email

- Check the address and your spam folder. If the email is missing, request a new link.

### Forgot your password?

- Choose password recovery on the sign-in page. Use the link in the email to set a new password.

## Photos, registries and documents

The catalogue contains profiles of participating companies and reference listings from public sources.

### Manufacturer profile

- Once approved for catalogue access, manufacturers can create and save their own product listings. Buyers can view the enterprise passport when the company has a verified profile.

### Imported photos

- Buyers may see photos from a manufacturer’s own catalogue before the manufacturer registers. Photos are hidden on entries imported from Russia’s State Industry Information System (GISP) when the manufacturer has not registered.

### Registry link

- A link to the registry entry appears on the listing when the corresponding registry data is available.

## Useful links

- [Register a company from China](https://frp.rusprom.group/connect?country=CN&plan=international_annual&lang=en) — Access costs USD 3,000 per China-registered company for 12 months, paid once in the ruble equivalent. There is no trial or automatic renewal.
- [Sign in to the account](https://frp.rusprom.group/login?lang=en) — Sign in with your own email and password.
- [Contact us](mailto:info@rusprom.group) — For help joining or paying, email info@rusprom.group.
- [Legal documents](https://rusprom.group/en/personal-data) — Offer, personal data processing policy and consents.

- [For buyers and procurement specialists](https://rusprom.group/en/#workflow)
- [For manufacturers](https://rusprom.group/en/dlya-proizvoditeley#workflow)
- [Tariffs and access terms](https://rusprom.group/en/#pricing)
- [Public documentation](https://rusprom.group/en/docs)
- [Careers at RusProm](https://rusprom.group/en/vakansii)
- [The Operator and legal documents](https://rusprom.group/en/personal-data)
